BOOKING FEES

A booking fee of £1 per ticket is applied to all bookings, up to a maximum of £3 per transaction. 

ELECTRONIC TICKETS

MagicFest is an e-ticketed event so once you’ve booked your ticket(s) you’ll receive a confirmation email containing a QR code – this is your ticket. If you’ve booked tickets for multiple shows in a single transaction, this QR code will be the ticket for every show in that transaction. You will need to show the QR code on arrival at your venue(s); you can do this on your phone or tablet, or print it if required.

If you have a group booking and you are arriving at the venue separately, you should forward your e-ticket to everyone attending. They’ll be able to use the same barcode to gain entry.

If you do not have a smartphone or access to a printer, please call us on 0131 226 0006 or email boxoffice@magicfest and we can send out the printed confirmation email in the post for a £1.50 charge.

CONCESSIONS ARE AVAILABLE FOR:

Full-time students
Senior citizens (65 and over)
Under 16s (unless a child ticket is available)
Disabled patrons (companions go free)

If you require wheelchair access or a complimentary companion ticket, please call our box office to book over the phone on 0131 226 0006.

GROUP DISCOUNTS:

Group discounts are available for groups of ten or more people. Please phone 0131 226 0006 for more information.

NOTES:

Please note the Festival has a no refund or exchange policy, other than in the event of a cancellation.  Booking fees are a cost incurred for processing tickets and are non-refundable. Latecomers may only be admitted at the discretion of staff and only during a suitable break in the performance. ALL SEATING IS UNRESERVED except for the events at the Church Hill Theatre.